Thanks for shopping at NOMADICA CLOTHING. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Please do not contact us via social media for exchanges. Our social media team is separate from our customer support team.
We are pleased to accept timely exchanges of unused, unworn, unwashed, unaltered and undamaged items with original tags on the product within 10 days from the date you received your order.*
To be eligible for an exchange, items must be in the original packaging, including; any garment bags, TAGS and other signature packaging materials.
*NOMADICACLOTHING.com reserves the right to reject exchanges that are sent or communicated outside of the exchange period limit; items which are not in the same condition in which they were received; or exchange parcels that incur duty.
We do not take responsibility for lost packages, please contact the courier directly for that, have your tracking number handy.
Exclusions
Customized items are final sale.
Customized sizing (all items outside our standard size which is S/M) are final sale.
Items received as an exchange are final sale.
Refunds & Shipping Cost
Once the returned items has arrived with us in its original condition, we will initiate a refund
– your original method of payment or – ship you the Garment of exchange ( we do not cover shipping costs for exchange garments unless your garment has been damaged)
If the item is faulty or damaged we won’t be able to issue you a refund so please make sure it returns in its original condition.
How do I set up an Return?
Please forward your confirmation email to befree@nomadicaclothing.com with the subject “Start a Return” and your order number in the subject line. Please include the item you are returning, the reason and your method of return (garment or refund) in the body of the email.
How long do I have to make an exchange?
All exchanges must be made within 10 days of receipt. Please, make sure your items are returned new, unused and with all garment tags still attached.
I received a damaged item, what should I do?
We’re so sorry to hear your order arrived in less than perfect condition! In the unlikely event that you receive a damaged or incorrect item, please forward your confirmation email to befree@nomadicaclothing.com with the subject “Start a Return & Damaged” and your order number in the subject line.
Damaged items must be reported within 10 days of receipt.
MODIFICATIONS / CANCELLATIONS
If you have made an error in your order, or wish to cancel, please email befree@nomadicaclothing.com within 24 hours so we can inform our team of the requested changes. We are not able to oblige modification / cancellation requests after your order has been shipped.
